About Us

Established in year 2016, Scour Facilities Pvt. Ltd. has its registered office In Dwarka, Delhi. We are a Facilities Management provider company with deeply rooted cultural and professional ethics. We take pride in our state of art services that not only comply with your business' requirements but are also environment friendly. We believe in assisting you to deliver the best experience to our clients.

Our Mission is to build long term relationship with our clients and provide exceptional customer service by pursuing business through innovation and advanced technology.

We believe in treating our customers with respect and faith.

We go through Creativity, Invention and Innovation. We integrate honesty, integrity and business ethics into the aspect of our business functioning, to build a good reputation in the field of Facilities Services and become a key player in the field.

Target

With our team expertise in managing Company’s, hospital, industrial, residential and commercial buildings, we believe in “Single Point of Contact” approach for the provision of integrated facility management services. Through our management initiatives and property evaluation, methodology, we remove redundancies and wastage which help in reducing management expenses, but never compromise on the quality of our estate management services and the values of the property

Goal

Our goal is to be the best among the other facility services company. It is our desire to not only meet, but set up A GRADE level of expectations and satisfaction by providing consistent, quality customer service 100% all the time with a commitment towards brilliance among the competition at vast .

Our Motto

The motto of Scour Facilities Pvt. Ltd. is to make efficient management of Property, while making combined use of various resources to achieve quality and cost effective FMS, PMC & Fire Fighting in rapid response to the need of customers and to regroup all support services in to a single contract to provide a dedicated Facility Management / Project Management & Fire & safety Solution.

Benefits of having us

• Cost & Time Efficient as you just need to contact one person.
• Provide highest level of customer satisfaction & quality.
• Flexible as per client requirement
• Highly trained and professional staff.
• We ensure that all our solutions have the most essential component, a deep understanding of our client and their needs. Every solution of our is tailor made to take care of comfort, security, efficiency and budget of the client.

Our Approach

• Establishing clear responsibility and accountability for the managing key activities.
• Systematically defining the activities necessary to obtain desired result.
• Focusing on the factors such as resources, methods and materials that will improve key activities.
• Continuously improving the processes and procedure through measurement and evolution.
• Ensuring data and information are sufficiently accurate, reliable and verifiable.
• Undertake due diligence and validate all key data.
• Review current operating practices and procedure and agree standards.
• Establish effective communication lines with key stakeholders and implementation.
• Communication Program to introduce new initiatives.
• Establishment of relevant performance and facilities management benchmarks.
• Measuring clients’ satisfaction and acting on the results

Competition

Compared to our competitors WE ARE:

• low cost & more professional than other locally available firms and MNC”s
• Highly oriented
• Strive for Customer satisfaction
• Single point of contact for all issue
• Financially strong
• Competent team at site level as well as back end support team
• Trained manpower at all level
• Monthly feedback from client

Orientation Model

• Non Interruption of normal management activities or building services
• Client Relation and Reporting
• File Audits
• Physical Inspection
• Technical Audits
• Operating Budgets Re-Forecast
• Business Plan & Budget
• Cost Optimization Plan
• Transition Plan with pre- determined deliverables
• Weekly transition monitors and monthly status Reports
• Staffing Plan
• Quality Evaluation

OUR VIEW

Our starting point is our customer’s defined aims and objectives for their core business. Our specialists have a broad knowledge base with a comprehensive understanding of the different aspects of the management discipline, architecture, buildings and services.